Shipping and Tracking

WE SHIP WORLDWIDE!

IMPORTANT ! PLEASE NOTE: Order processing/handling time is separate from shipping transit time.  (Order Processing 2-7 Business Days ) + (Shipping Transit Time Frame). Orders are NOT processed on weekends and Public Holidays.

SHIPPING

1.Receive Free Shipping on Orders $99+ to US, Canada, Australia, UK and most of the Western European countries. Free shipping discounts will automatically be calculated during checkout. If you’re from the countries and regions not mentioned above, please email service@luhair.com for more information. Thanks for your cooperation and understanding.

2.Orders can be shipped to P.O Boxes and APO / FPO military addresses by United States Postal Services. But the delivery may take 2-4 weeks. So we encourage all deliveries be made to a physical address.

3.For overnight shipping, please contact us.

4.It’s highly recommended that your shipping address should be the same as your billing address. Your order will be subjected to a fraud risk assessment and the order could be withheld or delivered to your billing address if the risk of fraud is anticipated as high.

5.All orders must be signed for upon arrival.

6.Your orders may be subject to duties and taxes according to the country of origin. The rules and requirements for customs clearance vary from country to country. LUHair have no control over the fees required outside of regular shipping fees. To avoid paying the high tariff when you receive your package, we may ship your package as "Hair/Wig sample", and declare a much lower price about $10-$20 on the package.

STANDARD PROCESSING AND HANDLING TIMES 

Stock Lace Wigs - ship out within 3-5 Business Days. *times can vary* Depending upon option you selected

360 Lace Wigs - ship out within 5-7 Business Days. *times can vary* Depending upon option you selected

Hair Extensions - ship out within 2-4 Business Days.

Closures & Frontals

- Stock Closures & Frontals ship out within 2-4 Business Days 

- 360 Frontals ship out within 5-7 Business Days 

- 360 Frontals with Cap ship out within 5-7 Business Days 

- Silk Base Closures/Frontals ship out within 5-7 Business Days

 * This processing timeframe is subject to change due to sales or holidays.

TRACKING

 You will receive an email with your tracking confirmation number once your item is shipped. Please make sure you leave a valid email address. If you do not receive a tracking number within one week (7 business days) of placing your order, please contact us. Please include your order number. The status of your delivery can be viewed at the following website accordingly.

USPS: www.usps.com

FEDEX: www.fedex.com

DHL: www.dhl.com

USP: www.ups.com

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